About me
Over the years, I’ve learned that lasting value particularly within organisations navigating complex, evolving technology landscapes requires tailored approaches that adapt and evolve incrementally with context and need.
With over 25 years blending strategic expertise and hands-on execution across business and technology, I bring deep experience in IT Service Management, Business Analysis, Service Design, Enterprise Architecture, and Cloud Consulting. I've partnered with private and public sector organisations, including major cloud providers like Microsoft and VMware, navigating complex hybrid IT environments to deliver tangible outcomes.
A persistent optimizer, continuous learner, and advocate for systems thinking, I believe frameworks and methodologies should facilitate—not dictate—progress.
True success comes from incremental evolution along the right path, carefully balancing efficiency and effectiveness. My holistic approach integrates technology, service excellence, and human-centred design to build resilient and scalable organisational capabilities that align and bests leverage the Technology capabilities in use by the Enterprise.
I’m fluent in both English and Spanish and have extensive experience delivering services, facilitating sessions, and supporting clients in both languages across diverse cultural contexts.